Page 21 - Fiji Traveller Issue 1

community donations to expand the service, dedicating two days a
week to making and providing meals to frontliners at health centres
and schools at the height of Suva’s Covid-related lockdowns.

Prioritising the guest experience
Having come from the banking industry, the couple has made
customer service a key point of difference for their business.
Arriving patrons are typically greeted by a host and shown to their
table, then wait staff appear with menus and take orders, checking-
in during the meal in a manner that is unobtrusive and make you feel
cared for.
What I have just described is the baseline one expects in any
eating establishment. Sadly, this is not the case for most places you
visit in Fiji, where enduring poor service is often part of your food
experience.
During the Covid-related closure of Fijian tourism, Tia Tikoduadua,
a cousin of Vui’s, who specialises in food and beverage for the hotel
industry, relocated to Suva and trained Kanalevu staff.
Having found success with iTaukei food, it might be surprising
to learn that Vui’s earliest food memories are that of her mum and
aunts making English comfort foods at home: roasts, shepherd’s pie,
and the like, which she hopes to get on the menu.

kanalevukitchen.com
@kanalevukitchen
220 Laucala Bay Road, Suva
Ph: +679 998 0737

For other places for great traditional Fijian food, visit fijitraveller.com

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